We will try to do the right thing by these folks. And we are working to give them that flexibility. We get that different people want different things. The important thing for customers to know is that we get it. He also said that the company is working on a solution that will allow users to merge two accounts into one. Changing the primary alias on a Microsoft Account does not affect signing onto a Windows 8 or RT PC, an Xbox 360 console or the Outlook or SkyDrive services.Īccording to Microsoft general manager Eric Doerr, the issue with Windows Phone will be fixed sometime in the future, but did not offer a specific date. This is due to the basic architecture of the OS and affects all versions of Windows Phone. While this was certainly a welcome change for many of those users, it also has a large consequence if they own a Windows Phone device.Īccording to Winsupersite, changing the primary alias will no longer allow a Windows Phone product to sign into Microsoft's services, unless the owner decides to implement a hard reset on that phone. A few days ago, Microsoft announced that it was now allowing anyone who used its online account could now change their primary alias to any of their other aliases.
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